
Periodicidad semestral: flujo continuo.
ISSN - Electrónico: 2661-6947 / DOI: 10.36015 • LILACS BIREME (19784); LATINDEX (20666)
INTRODUCTION. Psychological distress is a set of symptoms caused by continuous and progressive stress. The 2019 coronavirus disease pandemic led the Ecuadorian government to take measures to prevent contagion. Teleworking was adopted as an option to continue with the work activity. OBJECTIVE. To determine the prevalence of psychological distress associated with working conditions in personnel who work in person and telework. MATERIALS AND METHODS. Cross-sectional observational study. Population and known sample of 81 workers; control group of 43 administrative and study group of 38 sales personnel, from a company dedicated to the sale of medical supplies who worked in person and telework, from March to December 2020. RESULTS. The variable between the two groups studied was teleworking with a p< 0,01 with sales staff in 89,47% (34; 38) and administrative staff in 60,47% (26; 43). To determine whether the staff had psychological distress, the 12-item Goldberg general health questionnaire with a cut-off point > 3 points was used, obtaining a prevalence of psychological distress in sales staff of 89,47% and in administrative staff of 86,05%; also, a higher prevalence in women 93,02% than in men 81,58%. CONCLUSION. There was no statistically significant difference, which suggests that there are other factors not evaluated that generate psychological distress, which should be considered to carry out more studies with a larger population.
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